At Efiling Infotech Pvt. Ltd., operating the website SignXCA.in, we take your privacy seriously. This Privacy Policy outlines how we collect, use, safeguard, and manage your personal data. It should be read along with our Terms of Service and is published in accordance with Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, under the Information Technology Act, 2000, as amended by the I.T. Amendment Act, 2008.

Company Name:
Efiling Infotech Pvt. Ltd.
Registered Office Address:
Room No. G-A, Ground Floor, HMP House, 4, Fairley Place Rd, Fairley Place, B.B.D. Bagh, Kolkata, West Bengal 700001, India
Website: www.signxca.in

Our Privacy Commitment

We understand the importance of protecting your personal information, including your name, email address, and any data you submit on our website. We ensure that this data is used only for defined purposes and protected through stringent technical and organizational safeguards.

We do not sell, share, or rent your data to third parties, affiliates, or marketing partners, except as outlined in this privacy policy or as required by law.

What We Collect and Why

We collect and store personal information, such as:

• Your name, contact number, email address, and any data submitted

• Information uploaded through your profile (for DSC registration or support)

• Communication records via our support or feedback forms

This information is used to:

• Deliver requested services (Digital Signature Certificates, etc.)

• Improve the user experience

• Provide customer support and service alerts

All collected data is kept strictly confidential and used only for the intended service delivery.

Security Measures

We implement strong data protection protocols, including:

• SSL encryption to protect your data during transmission

• Secure storage and routine backups on protected servers

• Access controls to restrict data handling only to authorized personnel

These measures comply with Rule 8 of the IT Rules, 2011. While we do our best to ensure data safety, Efiling Infotech Pvt. Ltd. cannot be held responsible for unforeseeable breaches beyond our control. You agree not to hold us liable for any direct or indirect losses arising under Sections 43, 43A, and 45 of the I.T. Act, 2000.

Consent & Withdrawal

By using SignXCA.in, you consent to the collection and use of your information as described here. Under Rule 5(7) of the IT Rules, you have the right to withdraw your consent at any time regarding the processing of sensitive personal data.

Service Alerts & Notifications

We may contact you with important updates (non-promotional) related to your use of our website or services. These alerts are essential for service continuity and cannot be opted out of.

Support & Feedback

When you contact us via our Support Section:

• Your details are used strictly to investigate and resolve your issue.

• We do not share support-related information with any third party.

• Feedback suggestions may be stored to improve our services, without storing your personal identifiers.

Changes to Our Privacy Policy

We may update this privacy policy periodically. Continued use of the site after such changes implies acceptance. Please review this page regularly to stay updated.

Disclosure Under Legal Obligations

In rare situations, we may disclose your personal data if required by law, a court order, or government investigation. Any such disclosures are made in good faith compliance with legal obligations.

In the event of an uncontrollable data breach, Efiling Infotech Pvt. Ltd. shall not be held liable beyond what is stipulated under Indian laws.

Limitation of Warranties & Liability

Efiling Infotech Pvt. Ltd. provides no warranties regarding uninterrupted or error-free service. Our liability for any loss or damage is limited to the amount paid by the user for services. We are not responsible for any indirect or consequential damages, including data loss or downtime.

Governing Law & Jurisdiction

This Privacy Policy shall be governed by the laws of India. You agree to submit to the exclusive jurisdiction of the courts located in Kolkata, West Bengal.
Our company is fully compliant with all obligations under the Information Technology Act, 2000 and its amendments.